Albtelecom shpall vend te lire pune Tirana

Oferta Pune 28/02/2021 20:26 Post ID: 27482


Pagesa Me Marreveshje
Pozicioni Contact Center Specialist
Arsimi Bachelor
Mosha E Pa Percaktuar
Qyteti - Zona Tirana - Sheshi Shkenderbej/Myslym Shyri
Adresa Tirana, Albania - Harta
Lexime 792

 

Contact Center Specialist

Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.

You are invited to apply for the position.

Duties

- Responsible to follow and respect all company and division procedures

- Responsible to reach the daily targets and KPIs for Inbound and Outbound calls

- Support and provide superior service via phones, e-mails/others as a receiver and caller

- Use questioning and listening skills that support effective telephone communication

- Use in correct and effective way all internal systems and applications

- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects

Skills

- Excellent communication skills

- Strong Negotiation Skills

- Very good knowledge of English

- Knowledge of MS Office package

- Telecommunication awareness

- Available to work in shifts

Experience

- Experience in similar position will be an advantage.

Education

- Bachelor Degree

Interested candidates should apply online through www.albtelecom.al

Deadline of application is March 10th, 2021

We will be glad to interview all candidates selected from the CV screening.




Afati i fundit i aplikimit: 10/03/2021 01:22

Njoftimi ID: 27482